Adddetail were really easy to use — Tamsin from Finsbury, North London – N1. ( 19th of January. )Very happy customer. Adddetail were really easy to use, they got in touch immediately and booked an appointment for me within 2 days. Justin did an excellent job of servicing my HIU, he spent time investigating the cause of my heating issues and didn't leave until it was resolved. He also gave me advice on how to keep the system running well in the future. He arrived on time and left the area clean and tidy. I'd be happy to use Adddetail again next time
I will use the service again. — Tim L. from Greenwich, South East London – SE10. ( 13th of January )Professional HIU service. Knowledgable engineer. Good service. Will use the service again.
High quality workmanship — A. Biswas from Kings Cross, North London – N1. ( 5th of January )Great service - super easy to deal with, very straightforward and a high quality workmanship when both repairing an old HIU and when supplying and installing a new one. Many thanks to Justin and Sigis - fantastic!
Punctual and pleasant engineer! — Oliver P. from Hammersmith, West London – W6 ( 29th of December )Swift and effective service. Punctual and pleasant engineer! Highly recommend.
HIU service - great service — Meera Patel from Walthamstow, East London – E17. ( 4th of December )HIU service - great service, professional and efficient!
Very professional and attentive — Lewis from Lewisham, South East London – SE13. ( 22nd of November )HAPPY CUSTOMER Very professional and attentive, I would recommend their services
Used this company both to carry out the annual HIU servicing — Rocio from Poplar, East London – E14. ( 15th of November )HIU SERVICING AND REPAIR - GREAT SERVICE! Used this company both to carry out the annual HIU servicing plus a subsequent repair. Sigis was great at providing a timely quote and kept me updated of schedule at all times. Justin was professional, very clean/tidy in all his work and took the adequate time, which makes a big difference! Prompt invoicing and ample payment facilities. Would definitely recommend to friends, neighbours or any local business contacts.
Work was clean and not rushed. — Jazz Sian from West Ham, East London – E16. ( 11th of November )Had my HIU service done for the 1st time with these guys. Work was clean and not rushed. Had an issue with starting up my heating which was resolved and also an issue with a leak which required further work which I will be asking these guys to carry out for me. Was recommended these guys and I will be doing the same. Great work.
HIU service was quick and efficient — Anna S. from Walthamstow, East London – E17. ( 9th of November )HIGHLY RECOMMEND. WILL USE AGAIN. HIU service was quick and efficient, very lovely engineer who even took his shoes off to walk around my flat which I appreciated a lot. The company offered a discount for group bookings so was a very affordable service. Identified the issue so fingers crossed when the part is ordered it will solve my problems. Will be booking with them aga
This was our first experience using Add Detail Ltd to service our HIU — Susan S. from Canning Town, East London – E16. ( 3rd of November )AN EXCELLENT SERVICE This was our first experience using Add Detail Ltd to service our HIU boiler. The company are very efficient when booking an appointment, offering discount if other neighbours also book a service. The engineer carried out a thorough examination of the boiler and adjusted/checked settings as necessary. He was also very courteous. We would have no hesitation in recommending and using Add Detail Ltd in future. Thank you.
Leaky HIU repaired successfully. — Doug from Archway, North London – N19. ( 17th of October )Leaky HIU repaired successfully. Excellent communication and availability. Fair price and easy to pay the invoice. Would use again!
I will certainly use this company again. — Bill Frost from Highgate, North London – N6. ( 12th of October )A good, prompt and efficient service. I will certainly use this company again.
Completed the job with great professionalism — Urtopia Estate Agents from Deptford, South East London – SE8. ( 2nd of October )As an estate agents and having recently taken on a number of properties with HIU systems, there have been occasions that our regular plumbers could not repair the problems our tenants had encountered. This is when HIU Repairs Services really shine, they were responsive and completed the job with great professionalism. Our tenants were totally satisfied!!! I would highly recommend them. Alan, Urtopia Property Agents
Would certainly recommend Add Detail to anyone. — Nick P. from Wapping, East London – E1W ( 28th of September )Came across Add Detail on a search of the internet for a company that could service my HIU in the apartment. Set up an appointment and at their request sent their details to others in the development who had a similar requirement. Others join the list which resulted in a discount for all involved. Service was quick and efficient. Would certainly recommend Add Detail to anyone.
Expert service for my HIU issues — Louise G. from Rotherhite, South East London – SE16. ( 20th of September )EXCELLENT COMPANY - EXPERT IN HIU Add Detail have provided a professional, expert service for my HIU issues as well as a good standard service. They are always looking for ways to improve the unit and provide a fair, transparent costing before you accept a job so there are no surprises. I would highly recommend.
STRAIGHTFORWARD AND HONEST REPAIR SERVICES — George P. from Canada Water, South East London – SE16. ( 11th of September )STRAIGHTFORWARD AND HONEST REPAIR SERVICES Used Add Detail LTD for an unvented cylinder service, then some follow up work for repairs needed after service was done. Good communication and fair prices. Completed to good standard. Would recommend and would use again.
GREAT HIU SERVICE — Christaine K. from Wapping, East London – E1W. ( 9th of September )GREAT HIU SERVICE Justin arrived during the time specified and was efficient, pleasant and knowledgeable. The HIU service was well priced and thorough. I will definitely use Add Detail again and I have recommended them to our residents association and also to our building management company.
Very pleased with the work carried out. — Beth from Wandsworth, South West London – SW18. ( 8th of September )Adddetail Ltd is a 5 star++ renowned company, highly recommended. They are professional, reliable, honest, friendly, polite, gave genuine advice on other aspects related to the job with an excellent customer care approach. Very pleased with the work carried out at a fair price. Adddetail Ltd's knowledge of HIU is astute, their workmanship is immaculate and standard of performance is high. Definitely would use again and recommend to others.
No hidden costs or unforeseen issues. — Kacper from North Woolwich, East London – E16. ( 11th of August )Great service, very responsive, everything was done as promised and on time. No hidden costs or unforeseen issues. I recommend wholeheartedly.
Excellent service of our HIU and cylinder. — James Spencer from Canary Wharf, East London – E14. ( 6th of July )Excellent service of our HIU and cylinder. Friendly, professional, and good price for the job. Recommended.
I can't recommend enough these guys. — Petros C. from Barking, East London – IG11. ( 3rd of July )I have a HIU for hot water and heating. My unit needed a repair but it was impossible to find which spare part needs replacement. Tried 3 different specialists before turning to this company and each guy suggested a different part being the faulty one. Sigis from Add Details Ltd fixed my water issue on his first visit. On his next visit he replaced a small part and my HIU was running perfectly. Both water and heating working great for a fraction of what other HIU service companies were quoting. I can't recommend enough these guys.
Very efficient HIU service. — Kat Young from Wanstead, East London – E11. ( 2nd of July )Very impressed with how quickly we received a quote for a part and labour. It was much cheaper than I had quoted elsewhere and was very efficient too.
Quick response service. — Dov L. from Mill Hill, North West London – NW7. ( 28th of June )Quick response, professional service, polite. will certainly use them again
We were really happy with their service. — Charlotte T. from Leyton, East London – E10 ( 24th of June )We were really happy with their service and would definitely use again - Sigis was very prompt and efficient, and all at a really reasonable cost!
HUI MAINTENANCE Very good service. — William K. from Silvertown, East London – E16. ( 21st of June. )HUI MAINTENANCE Very good service. Justin, the engineer who visited, was nice and professional. That day, he had to climb 8 floors with his equipment because the building’s lifts were out of order and didn’t complain! He asked a few questions about the status of my heating unit and went about his business while I was on a work call. Once I was free again, he explained to me in detail what he was doing. He answered my queries, most importantly got my radiators, which had stopped working this winter, up and running again and gave me a few tips with regards to general maintenance. And he acquitted himself without leaving a mess in my utility room. I’m very satisfied.
I would gladly recommend them. — Johan Harmse from Canning Town, East London – E16. ( 9th of June )These guys did the annual service on my HIU unit, and delivered a really pleasant and professional service. I would gladly recommend them and will be using them again next year.
Very reasonable price and extremely pleased with the work done! — J Gordon from Canary Wharf, East London – E14. ( 2nd of June )Excellent admin/organisation and the engineer was punctual, thorough and efficient. Very reasonable price and extremely pleased with the work done!
Highly recommend this firm. — James O, from Poplar East London – E14. ( 25th of May. )Excellent service from the first point of contact. Very flexible when I wanted to change dates which they accommodated as I had a fairly urgent problem. The workmanship was excellent as was the follow up visit to fit the new parts needed to repair my HIU. The job was completed quickly with the minimum of fuss and no mess. Highly recommend this firm.
Danfoss HIU valve replacement. — Rollo C. from Dalston, North London – N1 ( 19th of May. )Add Detail did a great job replacing 7 values on my HIU. Justin was helpful and super easy and straightforward to deal with. I would definitely recommend.
He also took the time to talk about HIU repairs versus replacement even outside office hours. — Bob C from Isle of Dogs East London – E14. ( 11th of May )Wow!! Add Detail delivered exceptional service resulting in a very positive experience and total peace of mind. Highly professional, extremely competent and proactive. "Can do attitude" with a smile. My HIU had been leaking since Christmas and had not been serviced in many years. I was concerned that the HIU wasn't fixable and that a costly replacement HIU was the only option. Justin looked at the leak and fixed it without any fuss. He was also proactive and did extra work and checks to make sure the job was finished to a very high standard. He also took the time to talk about HIU repairs versus replacement even outside office hours. I will be recommending Add Detail to my Estate Management Company so other residents in my building can use them for HIU repairs/replacement/annual service.
Brilliant and efficient - would highly recommend! — Emma Marshall from Hammersmith, West London – W6. ( 4th of May. )Brilliant and efficient - would highly recommend!
I totally recommend them! — Anna Cristina Caputi from Chelsea, South West London – SW3. ( 26th of April )They are very professional, efficient and reliable. I totally recommend them!
Really good on communications and offer competitive price. — Ichi from Bermondsey, South East London – SE16. ( 14th of April )They were really good on communications, offer competitive price, have excellent technical skills and most importantly good people. They also went extra miles for me to accommodate my request and yes I am extremely satisfied. There are so many “bad job” delivered by some plumbers and engineers. They are not one of them, my neighbor also started using them as well! Thanks 🙂
Justin quickly identified the issue and fixed the HIU right away — Sylvia Wu from New Cross, South East London – SE14. ( 7th of April )I chose Add Detail based on the positive reviews on Google and TrustPilot and it has been a fantastic experience. Thanks very much Sigis for sending an engineer literally 4 hours after booking. Justin quickly identified the issue and fixed the HIU right away + checked all the radiators in the flat. Very much appreciate the efficiency and professional service, just as suggested in other reviews 🙂 Would be more than happy to choose Add Detail again and recommend to friends. Wish you all the best.
My HIU heating system works perfectly now. — Osa Ayanru from Colindale, North West London – NW9. ( 27th of March )Excellent service, punctual and efficient. My HIU heating system works perfectly now.
They come on time and they are responsive and helpful. — Brett Rowland from Maida Vale, West London. ( 20th of March )Their work is very good, their prices reasonable, they come on time and they are responsive and helpful.
Reasonable rates too, especially as HIU's are complicated. — Charlotte Tome form Acton, West London. ( 8th of March )The engineer was punctual, very polite and thorough, also very tidy and left everything as he found it. Reasonable rates too, especially as HIU's are complicated. Have also recommended to a neighbour and she was very happy with the work. Would definitely use again and recommend.
Add Detail responded quickly to my request for a well overdue service. — Gill Brown from Hornsey, North London. ( 26th of February )Add Detail responded quickly to my request for a well overdue service. J came on time with mask and gloves. He respected distance from me at all times. Service took less than an hour . He had a few helpful tips. Cost for service was agreed beforehand. I'd use them again.
HIU maintenance — Kamila Ruiz Laszek from Colindale, North West London. ( 22nd of February )Very professional, arrived on the dot, full COVID-19 safety, done HIU maintenance, very happy with the service
Really impressed with Add Detail - very professional and go out of their way to help as much as they can. — Anjella Balendra from Wandsworth, South West London. ( 16th of February )I recently had Justin service my HIU and he did a fantastic job with identifying the problem. I then had a leak for a completely different reason. Justin found the issue and resolved it less than 24 hours after the leak had been found. Really impressed with Add Detail - very professional and go out of their way to help as much as they can. I will definitely be using them for all my heating/plumbing moving forward and would highly recommend them to anyone considering using their services!
Add Detail were friendly and efficient with the service of my HIU service. — Sian Jones from Colindale, North West London. ( 12th of February )Add Detail were friendly and efficient with the service of my HIU service. I would highly recommend and will hire them again in future.
Very happy with the service, would use again and definitely recommend to friends and neighbours. — Peter Spence from Rotherhithe, South East London. ( 10th of February )Justin provided a great service. He initially came to service my HIU but highlighted repairs needing done and also changed a valve. I have had problems with hot water for a while and he helped my get my hot water to the hottest it has been for ages. Very happy with the service, would use again and definitely recommend to friends and neighbours.
Great service, on time and very professional. — Simon Wheeldon from Streatham, South West London. ( 7th of February )Great service, on time and very professional. Thank you to Justin for a great job servicing our HIU.
Excellent service. Honest guys. Would definitely recommend. — Manny Sandhu from Islington, North London. ( 2nd of February )I called Add Detail after another HIU repair service told me that my unit needed to be replaced because parts were discontinued for my 8 year old unit. This would have cost nearly £4k. I called Justin at Add Detail for a second opinion. He was able to source the parts and fix the unit for a fraction of the cost. Excellent service. Honest guys. Would definitely recommend.
Thorough and efficient — Helen Wakely from Crouch End, North London. ( 25th of January )Thorough and efficient, but also a good sense of style and design.
Highly recommended! — Richard from Hampstead, North West London. ( 20th of January )I have used Add Detail for 3 years now, very professional service and reasonably priced. Highly recommended!
The service for my HIU was excellent — Erwin from Plaistow, East London. ( 15th of January )The service for my HIU was excellent. My wife and I were very satisfied and the issue of our hot water in our bathroom and kitchen were rectified in a good manner. Definitely I am recommending our Add Detail Ltd to my friends and colleagues.
Fantastic Service - absolutely 5 stars! — N. Cohen from Friern Barnet, North London. ( 11th of January )Fantastic Service - absolutely 5 stars! We wouldn't hesitate to recommend Add Detail to friends or family.
They found a leak no one else could find and fixed it promptly — Indra from Hampstead, North West London. ( 18th of December )Justin and Sigis are miracle workers ! They found a leak no one else could find and fixed it promptly. Sigis then replaced part of an engineered floor, which was an impossible job....but he did it. Perfectly. Cannot recommend highly enough. Thanks to you both.
Add Detail Outstanding service — Alan Ramsay from Hackney, East London. ( 10th of December )We have used Add Detail many times and the service is exemplary, the work carried out to a high standard at a fair price Seldom I ever say this but would highly recommend Add Detail Outstanding service.
I have been really pleased with Add Detail services — Stefano Casalotti from Hampstead, North West London. ( 21st of November 2020 )I have been really pleased with Add Detail services. They were flexible with their booking, arrived on time and completed the work efficiently and professionally. I will continue to use their services and recommend them to others 5 stars recommendation *****
Excellent service — Ben Lamb from Finchley, London. ( 22nd of April )Excellent service - Polite - Prompt - Clear to understand - Detailed invoice Very happy, thanks.
Friendly and professional — Dominic Schmidt from Hornsey, London ( 19th of February )"We are very happy with the services provided by Add Detail. Justin and Sigitas are friendly and professional and do excellent work. Thank you"
Very experienced and polite — Mayumi Yamaguchi from West Hampsted, London ( 16th of January )"I must say i was quite satisfied with the work done, the service and relatively quickly made appointment. The engineer Gytis to be very experienced and polite. I will recommend to others. Thank you "
Very helpful — R. Clinch from Highgate, London ( 5th of December )"Fast, clean, quick and very helpful, good job!"
Good quality work — Laura Williams-Patel from Archway, London ( 22nd of October )"Great - Justin has always been good. On time and good quality work. Many thanks!"
Fantastic — Willa Roers from Muswell Hill, London ( 21st of September )"As always: fantastic. Thank you again to Justin and Sigitas for their help and attention to the problems."
Trust worthy, reliable and efficient — Sameena Choudhry, from Shoreditch, London ( 8th of April )"Sigitas is very professional. The work carried out is to a high standard and I am very happy. Trust worthy, reliable and efficient. I would recommend Add detail and will definitely use them again. Thank you"
Knowledgeable plumber — D. Neck from Paddington, London ( 14th July )"Justin is a very professional and knowledgeable plumber/engineer and has real expertise in his field. 5 Stars! "
Prompt and reliable — Tye Blackshaw from Highgate, London ( 7th August )"Excellent service -polite, prompt/reliable, knowledgeable and friendly. Would definitely recommend and use again. "
Excellent job — Bill Pavell from Shadwell, London ( 16th March )"Excellent job - Justin arrived on time, assessed what was wrong and told me the cost of the part and how it would take to acquire. The following day he collected the new pump and fitted it. Very professional."
Excellent standard — Tim Robinson from Islington, London ( 21st August )"We have worked with Add Detail for a number of years and they never fail to impress. Their work is of excellent standard, they are 100% reliable, and their prices are fair. We look forward to many more years of great service from the team at Add Detail."
Above satisfactory — L. Patel NW9 ( 6th May )"Both visits i had were above satisfactory. Both men who visited were very professional and knowledgeable. All my questions were answered and i felt comfortable with the service. I look forward to using your services again in the future."
Very happy — Michele N1 ( 14th March )"We were very happy. Turned up quickly as was an emergency and dealt with problem without fuss. Would highly recommended."
Excellent craftsman — Amanda N1 ( 7th March )"We are very satisfied with the work carried out by Add Detail. Justin and Sigitas are excellent craftsmen who take care & pride in their work. They are also considerate of their clients, consulting on any decisions that need to be made, always leaving areas clean and tidy and mindful of security. We would highly recommend them."
Reasonable pricing — Jonathan EC1 ( 16th February )"I was very pleased with the punctuality, efficiently and reasonable pricing. I would definitely recommend Add Detail to people i know."
Courteous — Don N1 ( 8th February )"I was very pleased with the work done by your member of staff. He himself was courteous and professional. I shall use you again and happy to recommend your company. "
Fantastic — S. Murray N20 ( 11th January )"It was fantastic from start to finish. Arrived on time, quickly identified the issue and clearly disused the best solution before starting the work. The work was carried out quickly and very neatly. I will definitely be using the service again and in fact i have recommended the service to friends. Thanks again."
Quick response time — Sabine N1 ( 7th January )"From the initial contact and quote by email to the actual work the whole experience with Add Detail was great. Very quick response time and could get an appointment in really short time. The work was done thoroughly and to our specification. Very pleased experience. Would use them again."
Prompt respond — Stephen NW8 ( 2nd December )"Very good, i was pleased with: - prompt respond at all times - understanding of our requirements - efficiency of carried out work
Punctual! — James SW5 ( 21st November )"Add Detail employees are punctual and extremely easy to have in the house. The hourly rate is not the cheapest but work is carried out efficiently and to a very high standard. I would wholeheartedly recommend this company, having used them on at least five occasions now. "
Great Service! — Elizabeth N1 ( 13th November )"Great service from Add Detail - a really through inspection before quoting meant i was confident they'd be able to do the work - Justin was very knowledgeable and professional and undertook a high quality boiler replacement."
Excellent — James SW3 ( 6th October )"My experience with Add Detail was excellent with reasonable prices. I would refer to you again should i need to. "
Excellent craftsmanship — Stuart SW11 ( 22nd August 2015 )"Excellent craftsmanship. Saturday work with no extra charge is very helpful for mon-fri worker."
Very good service — Kate Beard from Chiswick, London ( 26th September )Very good service - quick and efficient!
It is always a pleasure to Add Detail to complete a job for me — L. Patel from Mill Hill, London ( 3rd December )Excellent! As always easy to book in my timescale, on time, efficient and good quality of work. It is always a pleasure to Add Detail to complete a job for me.
Very good. No complaints! — Michael Wood from Highgate, London ( 15th December )The engineer was very courteous, helpful, tidy and efficient. Very good. No complaints!
Professional and completed the job to a high standard — Lopa Patel from Colindale, London ( 23rd May )As always Justin was very professional and completed the job to a high standard. Thank you and i look forward to using again.
We were very pleased with "Add Detail" — Mrs. Robinson from West Hampstead, London ( 6th July )We were very pleased with "Add Detail" and will be happy to ask them to work for us again.
I have recommended Add Detail to friends who also highly rate them! — Stuart Blakley from Battersea, London ( 18th August )Very professional service with a range of skills. I have recommended Add Detail to friends who also highly rate them!
Price very reasonable — Elisabeth Munson from Highgate, London ( 3rd September )As on previous occasions, polite, professional, on time (this very important), work was effective. Price very reasonable.
Very professional, efficient, honest and courteous — Mona Giladi from Maida Vale, London ( 10th October )Stress-free experience! Very professional, efficient, honest and courteous. Highly recommend this company.
We have had Justin visit us a number of times and always does an excellent job — Elliot Whitney from Cricklewood, London ( 6th November )We have had Justin visit us a number of times and always does an excellent job. He's polite and explains everything clearly and gives me confidence the job is done well.
Really professional and lovely at all times — Richard B from Muswell Hill, London ( 16th November )Fantastic service. I had my boiler replaced. There were no additional costs from the very reasonable quote. Even though I needed a pipe fitting and lots of things drilling they were so clean and tidy. Really professional and lovely at all times.
Great polite service! — P. Jefferies from St John’s Wood, London ( 25th of January )A pleasure, great polite service and i would recommend them to anyone!