Wow!! Add Detail delivered exceptional service resulting in a very positive experience and total peace of mind. Highly professional, extremely competent and proactive. "Can do attitude" with a smile. My HIU had been leaking since Christmas and had not been serviced in many years. I was concerned that the HIU wasn't fixable and that a costly replacement HIU was the only option. Justin looked at the leak and fixed it without any fuss. He was also proactive and did extra work and checks to make sure the job was finished to a very high standard. He also took the time to talk about HIU repairs versus replacement even outside office hours. I will be recommending Add Detail to my Estate Management Company so other residents in my building can use them for HIU repairs/replacement/annual service.